We would ask you please give our installers at least 24 hours notice, however we realize emergencies come up, and we will do our best to accomodate your reschedule. You can contact your installer by responding to the original email you received or call. IF you have neither, you can go to our support page click [...]
We are a San Francisco - Oakland Bay Area based supplier, solutions and installation provider. We service the following areas below. San Francisco East Bay Alameda, Berkeley, Oakland, San Leandro, Fremont, Union City, Milpitas, Walnut Creek, Concord, San Ramon, Pleasanton, and more. San Francisco Peninsula San Francisco, San Mateo, Burlingame, Millbrae, Daly City, South San Francisco, Belmont, Palo Alto, and [...]
Once your ergo evaluation has been completed, the ergonomic consultant must complete and submit a report to your claims examiner, and they must approve of the recommendations, and the equipment will be ordered and processed. We will work in a timely manner to fulfill the request and a technician/installer will contact you by phone and email [...]
If you are planning to be out of office on vacation and/or disability recovery. Please let us know as soon as possible so that we can best plan installation with you there or not. You can also contact us with a contact person, supervisor, or manager. On some occasions it is not necessary for you to [...]
Depending on the mouse you were recommended and received, if your new mouse is wireless blue-tooth, there may be a compatibility issue with your current operating system. Please refer to your IT Department and ask them to see if your current operating system will work with the new mouse. In the mean time, until we can [...]
We apologize. Sometimes, your product is shipped out, and it could be in the process of being delivered. There also might have been a some mis-communication with UPS, Fedex, or USPS. You may also want to double check with you mail department? You may contact us on our support page if you need further help.
We primarily introduce and recommend ergonomic equipment and accessories for injured workers returning to the workplace, however we do accept requests from companies and/or individuals who would like purchase product and installation from us at bulk or case by case basis. We invite you to please contact us via our contact page or call our main [...]
Thank you, we are happy to help. We are always interested in new client claim referrals, please click here for our referral form.
If your recently installed monitor arm is not working properly, it may be something simple that you can fix or adjust on your own, please refer to our product demos and/or knowledge base pages under the resource tab/button on the main menu. If you still are having problems, please go to the support page, under the [...]
All equipment that has already been approved, delivered, and installed is what was recommended by the specialist and approved by your case manager, however in some circumstances, beyond your initial evaluation, if there is a proven need for more equipment, your additional request may be reviewed further and depending on the need may be approved.